All Systems Operational

Core Platform Operational
Shipment API Operational
Shipment Webhooks Operational
Send Web Portal Operational
UPS Shipment Visibility Operational
Sandbox Environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

PRODUCTION Platform Schedule Maintenance Oct 20, 2026 02:00-04:00 EDT

This is advance notice that the Roadie Production platform will be undergoing system maintenance on October 20th from approximately 2:00am ET to 4:00am ET. We’ll be using this time to upgrade our infrastructure and to ensure our system’s stability.

We do not expect an extended period of downtime during this upgrade, but are providing advance notice to teams so that you can temporarily disable attempts to post new orders to our system during this time as a precautionary measure.

Posted on Sep 22, 2026 - 15:25 EDT

Oct 8, 2026

No incidents reported today.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.

Oct 4, 2026

No incidents reported.

Oct 3, 2026

No incidents reported.

Oct 2, 2026

No incidents reported.

Oct 1, 2026

Resolved - This incident has been resolved and all Roadie systems are functioning normally again. We apologize for the inconvenience and thank you for your patience.
Oct 1, 12:32 EDT
Monitoring - A fix has been implemented and we're monitoring the results.
Oct 1, 12:26 EDT
Identified - The issue has been identified and a fix is being implemented.
Oct 1, 12:23 EDT
Investigating - Roadie engineers are currently investigating a core platform outage affecting payment processing. We will continue to update this incident as we learn more.
Oct 1, 12:22 EDT

Sep 30, 2026

No incidents reported.

Sep 29, 2026

No incidents reported.

Sep 28, 2026

No incidents reported.

Sep 27, 2026

No incidents reported.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Resolved - We have identified and resolved the issue affecting webhooks. Services are operating normally at this time, and we will continue to monitor for stability.
Sep 25, 16:50 EDT
Investigating - We are currently experiencing issues affecting webhooks. Our team is actively investigating the issue and working to determine the cause. We will provide additional updates as more information becomes available.
Sep 25, 16:23 EDT

Sep 24, 2026

No incidents reported.