All Systems Operational

Core Platform Operational
Shipment API Operational
Shipment Webhooks Operational
Send Web Portal Operational
UPS Shipment Visibility Operational
Sandbox Environment Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

PRODUCTION Platform Schedule Maintenance Sep 22, 2026 02:00-04:00 EDT

This is advance notice that the Roadie Production platform will be undergoing system maintenance on September 22nd, Tuesday 2:00AM EDT to approximately 4:00AM EDT. We’ll be using this time to upgrade our infrastructure and to ensure our system’s stability.

We do not expect an extended period of downtime during this upgrade, but are providing advance notice to teams so that you can temporarily disable attempts to post new orders to our system during this time as a precautionary measure.

Posted on Aug 20, 2026 - 18:57 EDT

Sep 15, 2026

No incidents reported today.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

Postmortem - Read details
Sep 1, 18:15 EDT
Resolved - This incident has been resolved and all roadie systems are functioning normally again. We apologize for the inconvenience and thank you for your patience.
Sep 1, 14:07 EDT
Monitoring - A fix has been implemented and we are seeing systems return to normal. Roadie engineers will continue monitoring.
Sep 1, 14:03 EDT
Update - Roadie engineers are still in the process of implementing the fix.
Sep 1, 13:59 EDT
Identified - The issue has been identified and a fix is being implemented.
Sep 1, 13:28 EDT
Investigating - Roadie engineers are currently investigating a core platform outage affecting gig creation. We will continue to update this incident as we learn more.
Sep 1, 13:18 EDT