PRODUCTION Platform Schedule Maintenance

Scheduled Maintenance Report for Roadie

Completed

The scheduled maintenance has been completed.
Posted Oct 20, 2026 - 03:25 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 20, 2026 - 02:00 EDT

Scheduled

This is advance notice that the Roadie Production platform will be undergoing system maintenance on October 20th from approximately 2:00am ET to 4:00am ET. We’ll be using this time to upgrade our infrastructure and to ensure our system’s stability.

We do not expect an extended period of downtime during this upgrade, but are providing advance notice to teams so that you can temporarily disable attempts to post new orders to our system during this time as a precautionary measure.
Posted Sep 22, 2026 - 15:25 EDT
This scheduled maintenance affected: Core Platform, Shipment API, Shipment Webhooks, Send Web Portal, and UPS Shipment Visibility.