PRODUCTION Platform Schedule Maintenance

Scheduled Maintenance Report for Roadie

Completed

The scheduled maintenance has been completed.

Posted Sep 16, 2025 - 02:23 EDT

Verifying

Verification is currently underway for the maintenance items.

Posted Sep 16, 2025 - 02:08 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 16, 2025 - 01:00 EDT

Scheduled

This is advance notice that the Roadie Production platform will be undergoing system maintenance on Tuesday September 16th from approximately 01:00 ET to 03:00 ET. We’ll be using this time to upgrade our infrastructure and to ensure our system’s stability.

We do not expect an extended period of downtime during this upgrade, but are providing advance notice to teams so that you can temporarily disable attempts to post new orders to our system during this time as a precautionary measure.

Posted Aug 14, 2025 - 15:06 EDT

This scheduled maintenance affected: Core Platform, Shipment API, Shipment Webhooks, and Send Web Portal.