All Systems Operational

Uptime over the past 90 days. View historical uptime.
Core Platform Operational
90 days ago
99.97 % uptime
Today
Shipment API Operational
90 days ago
100.0 % uptime
Today
Shipment Webhooks Operational
90 days ago
99.93 % uptime
Today
Send Web Portal ? Operational
90 days ago
100.0 % uptime
Today
UPS Shipment Visibility Operational
90 days ago
99.22 % uptime
Today
Sandbox Environment ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

SANDBOX Platform Schedule Maintenance Aug 28, 2025 17:00-18:00 EDT

This is advance notice that the Roadie Sandbox platform will be undergoing system maintenance on Thursday, August 28th from 17:00 ET to 18:00 ET approximately. We’ll be using this time to upgrade our infrastructure and to ensure our system’s stability.

We expect an extended period of downtime during this upgrade, but are providing advance notice to teams so that you can temporarily disable attempts to post new orders to our system during this time as a precautionary measure.
Posted on Aug 14, 2025 - 15:05 EDT

PRODUCTION Platform Schedule Maintenance Sep 16, 2025 01:00-03:00 EDT

This is advance notice that the Roadie Sandbox platform will be undergoing system maintenance on Tuesday September 16th from approximately 01:00 ET to 03:00 ET. We’ll be using this time to upgrade our infrastructure and to ensure our system’s stability.

We do not expect an extended period of downtime during this upgrade, but are providing advance notice to teams so that you can temporarily disable attempts to post new orders to our system during this time as a precautionary measure.
Posted on Aug 14, 2025 - 15:06 EDT
Aug 18, 2025

No incidents reported today.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025

No incidents reported.

Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

Aug 7, 2025

No incidents reported.

Aug 6, 2025
Core Platform Degradation
Resolved - On Aug 6th 2025 at approximately 5:40 pm EDT, our platform experienced a brief service disruption affecting application access and gig creation. The disruption was triggered by a bug present in our external certificate authority. Although the platform remained stable overall, the bug caused some internal services to fail in accessing, receiving, and managing gigs.

Our engineering team identified the root cause and restored service functionality within approximately 20 minutes at 6:11 pm EDT. Over the following hours, we determined a workaround to bypass the bug and deployed the fix off-hours the following day.

Roadie appreciates your patience and apologizes for the inconvenience. If you have any questions or concerns please reach out to your Roadie Account Manager or IR@roadie.com.
Aug 6, 18:30 EDT
Aug 5, 2025
Sandbox Platform Schedule Maintenance
Completed - The scheduled maintenance has been completed.
Aug 5, 18:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 17:00 EDT
Scheduled - This is advance notice that the Roadie Sandbox platform will be undergoing system maintenance on Tuesday, August 5th from approximately 5:00pm ET to 6:00pm ET. We’ll be using this time to upgrade our infrastructure and to ensure our system’s stability.

We do not expect an extended period of downtime during this upgrade, but are providing advance notice to teams so that you can temporarily disable attempts to post new orders to our system during this time as a precautionary measure.
Jul 22, 11:05 EDT
Aug 4, 2025

No incidents reported.

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